Representatives

The Representatives and volunteers form an important and integral part of the International Open University. Their dedicated services to the university represent the foundation on which the realization of the IOU motto “Changing the Nation through Education” is being achieved! 
Please note the roles and responsibilities assigned by the university to its Representatives and Volunteers before contacting them to enquire or to seek any form of assistance.

IOU REPRESENTATIVES

They are official representatives hired or appointed by the University to deal with local student issues, communication with local Islamic organizations and institutions, and governmental bodies, as well as networking with regional IOU student committees, learning centers and affiliated institutions. You may contact them for queries or matters related to

• IOU Courses
• Enrollment
• IOU Promotions
• Establishment of learning and exam centers
• Acceptance of course fee payment (or fee transfer)
• Donations to IOU
• Formation of student committees in your city/area
• Appointment of local tutors for Tajweed
• Queries related to the University

IOU VOLUNTEERS

They are passionate students/supporters who form a vital part of our human resource effort to achieve the IOU mission of “Changing the Nation through Education”. Their most important role is the field of IOU promotional work. IOU volunteers are not officially responsible for admin or academic work in the university. 
You may contact the IOU Volunteers for queries or matters related to

• IOU promotions
• IOU courses
• Formation of student committees, etc.

NOTE/WARNING:

• Please ensure that the person whom you are contacting is a real Representative or an Official Volunteer of IOU.
• Countries in which the IOU Representatives accept the fee payment have local bank accounts, the details of which are listed on the IOU fee payments page, accessible to students after their admission has been confirmed.
• Do not entrust any person, who claims to be an IOU Representative, with money in the form of fees or donations unless you have officially confirmed their identity.
• The IOU Representatives and Volunteers authorized to collect fees and other information must have the following IOU domains in their emails:
  @iou.edu.gm
  @islamiconlineuniversity.com 
  @iou-global.com 
  @iou-bais.com 
  @iou-diploma.com
  @iou-volunteers.com
  @iou-gqmc.com
  @iou-insights.com
  @ioutv.tv
  @iou-faculty.com
• Do not share personal information, photos etc., with anyone through Skype, Facebook or other email IDs that are without the IOU domain.
• Do not share your personal IDs during IOU live sessions. Use Student’s Forums to have contact with other students on Academic issues and discussions only.
• Do not agree to take classes from or meet in person anyone who claims to be an IOU Representative or Volunteer unless you have confirmed their official identity and authorized role, and the meeting or classes are IOU approved.
• Please email the Global Representative Director at global.rep@iou.edu.gm to confirm the legitimacy of any IOU Representative or Official Volunteer whom you do not find listed on the website.
• Please help us and others by emailing global.rep@iou.edu.gm and reporting anyone making false and unsubstantiated claims to be associated with IOU.
• IOU is not responsible for any loss or damage incurred by students who do not contact the Global Representative Director to confirm the identity of any person who claims to be associated with IOU. We pray that Allah keeps IOU and our students safe, protects them from any kind of harm and blesses them with the right decisions after clearing all doubts and uncertainties (Aameen).